Customer Satisfaction Survey
2025.R1
At HRNL, we strive to ensure we are offering the best possible service to our customers.
We would love your feedback on how satisfied or dissatisfied you were with HRNL.
Your HRNL Reference Number
This will be on any documentation or email you have received from us
Your Surveyor/Contractor
You'll have been made aware of who this is prior to them visiting you
How would you rate the helpfulness of your HRNL handler throughout your repair?
1
10
-
Where 1 is
poor
and 10 is
excellent
How would you rate the contractor for their communication throughout all aspects of your repair?
1
10
-
Where 1 is
poor
and 10 is
excellent
How happy were you with the standard of the contractors completed repairs?
1
10
-
Where 1 is
poor
and 10 is
excellent
How would you rate how likely you are to recommend the contractor to your friends or family?
1
10
-
Where 1 is
poor
and 10 is
excellent
Do you have any additional comments or feedback for our team?
I/We hereby agree that the Building Contractor has performed and completed all works to my/our reasonable satisfaction in accordance with the Mandate and the HRNL Standard Terms:
I/We Agree
I/We Disagree
How would you rate your overall experience with Home Repair Network?
Where 1 is
poor
and 5 is
excellent
Submit Survey
Standard Terms
The standard terms applicable to all building works carried out via Home Repair Network Limited.
Mandate
The standard form mandate executed by you (The Insured) previously which authorised the Building Contractor named above to undertake certain works.
Works
Any repairs, alterations or renovations made by the contractor on behalf of Home Repair Network Limited.
